1. Order Processing
- All orders are processed within 1–3 business days
- Orders placed on weekends or holidays will be processed on the next working day
- Processing time may vary for bulk or custom orders
2. Shipping Methods
We ship orders through trusted courier and logistics partners.
Shipping method depends on:
- Product type
- Delivery location
- Availability
3. Delivery Time
Estimated delivery timelines:
- Domestic Orders: 3–7 business days
- International Orders: 7–15 business days
Note: Delivery times are estimates and may vary due to external factors.
4. Shipping Charges
- Shipping charges are calculated at checkout
- Charges depend on:
- Weight
- Size
- Delivery location
Free shipping (if applicable) will be clearly mentioned.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can track your shipment through the courier partner’s website
📧 Email for support: sales@partscnc.com
6. International Shipping
- We ship globally (subject to availability)
- Customers are responsible for:
- Customs duties
- Import taxes
- Clearance charges
7. Delays in Delivery
We are not responsible for delays caused by:
- Courier/logistics issues
- Weather conditions
- Customs clearance
- Government restrictions
However, we will assist you in tracking your order.
8. Failed Delivery Attempts
- If delivery fails due to incorrect address or unavailability:
- Re-delivery charges may apply
- Order may be returned to us
9. Risk of Loss
- Ownership and risk transfer to the customer once the order is handed over to the courier
10. Damaged Shipments
If your order arrives damaged:
- Report within 48 hours of delivery
- Share photos of the damaged package/product
- We will assist with replacement or resolution
11. Incorrect Address
- Please ensure the shipping address is correct
- We are not responsible for delivery issues due to incorrect details
12. Contact Us
For delivery-related queries:
📧 Email: sales@partscnc.com